We very much welcome the return of Hard Bounces as this helps up to keep our data up to date, however all such undeliverable emails must be returned to us in a single file or folder such as a .csv or xls file so that we can easily extract and check the failed email addresses If you are uncertain how to set up a such a system then please see the instructions below..
Alternatively, for best email delivery and reporting, buyers are strongly urged to use a professional Email Delivery Service such as Wired Marketing as they are best able to collate hard bounces as well as report on many other important factors effecting the sending of email. We will accept their “Hard Bounce” files and issue refunds to our buyers for such failed emails accordingly. Read more about the many advantages of using such services via the link in the top banner of this website entitled “Sending Email Successfully”.